Returns & Refunds policy

We appreciate your understanding and cooperation in adhering to our Return policy. Your satisfaction is our top priority, and we are committed to providing you with high-quality products and exceptional service. If, for any reason, you’re not satisfied, please inform us and we’ll strive to rectify the situation.

Our 30-Day Guarantee

We offer a 30-day, no-questions-asked return policy on all parts.

We understand that finding the right used auto part can sometimes be challenging. That's why we stand behind our products with a customer-friendly return policy.

How to Return Your Part

Step 1: Request a Return Label

• Call our toll-free number at 1-855-316-6868 during our office hours: Monday-Friday, 10AM-7PM EST

• Our customer service team will provide you with a prepaid return shipping label at NO COST TO YOU

Step 2: Ship the Item Back

• Package the part securely using the original packaging if possible

• Attach the prepaid return label to your package

• Drop off at any authorized shipping location

Step 3: Provide Tracking Information

• A refund will be issued once we receive your returned item

• You must provide the tracking number and proof of tender

• Once verified, we'll process your refund to your original payment method

Important Details

• All parts must be returned in the same condition they were received

• Refunds typically process within 5-7 business days after we receive your return

• The full purchase price will be refunded, including shipping fees.

If you have any questions about our return process, please contact our customer service team at info@autopartsshopllc.com or 1-855-316-6868.

Thank you for choosing Auto Parts Shop!